frequently asked questions

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Sellers


How do I get started?

All you need is some stellar product and a valid credit card in hand and you are ready to start selling! You can start now by registering here.


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Do I have to live in the United States of America to sell products?

Yes. All of our sellers are required to live within the borders of the USA.


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Wait, how much does this cost me?

To set up your own shop is completely free. Yay! When it comes to fees we're trying to make it easy. We charge a listing fee of $1.00/item, a 1% selling fee and each product gets listed for 100 days. How easy is that?


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What items can I sell?

As long as a product is made by your hands or someone in your business's hands, you're good to sell. At aftcra, we do not permit the reselling of other people's products (handmade or manufactured). Any sellers who fall within this category will be shut-down.


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Is there a limit to the amount of products I can sell?

The simple answer is no. We do recommend that you upload enough products to satisfy your buyers but not overwhelm your store. Every seller will have a different amount of product, but we want to help ensure that your products are being noticed by our buyers. If you need help finding this happy medium feel free to reach out to us at info@aftcra.com


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So how do I get paid?

By using PayPal! PayPal is a trusted global financial platform that is incredibly easy to use. To get a PayPal account, click here. For additional information on PayPal you can visit their FAQ site here.


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Can you explain the billing process?

Why of course! Your credit card that you have on file within our systems will be automatically debited via PayPal 15 days after a transaction ($1 for new listings and 1% of final sales).


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Am I able to cancel my account?

Yes you can. We hate to see you go but we understand. Please e-mail us at cancel@aftcra.com with your user name a reason why you're canceling. We will reply with confirmation within 48 hours (Mon-Fri).


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Hey! I have a suggestion!

One thing we want to stress with aftcra is that this site is as much yours as it is ours. Don't like something? Let us know. Want a new feature? Shout it from the rooftop. Send your suggestion over info@aftcra.com.


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Uh, why are your uploading fees $1?

We do have a reason for that – we promise! We want to make sure that all of the products made available on aftcra are easy to find (that means less clutter), and we know that you're products are fabulous so we don't want them to get lost. This money will be used to continuously improve the website and make the process easy for both buyers and sellers. Don’t forget - we only charge a 1% fee on the final sale of an item!

Just a reminder…

aftcra does reserve the right to remove any products that are not quality American handmade goods made by the aftcra seller. Any sellers experiencing this will receive a full refund of their uploading fee.

If you are a seller and you spot something out of sorts (or lookin' shady) shoot us an email at aftcrap@aftcra.com with pertinent information and we'll get on the case ASAP.


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Buyers


Do I need to have an account to buy something?

No. You can checkout as a guest. If you do decide to register it's free! Be sure to use the same email address that you have your paypal account linked to.


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Do I have to live in the United States of American to buy products?

No! Our sellers are required to live in the USA, but you do not have to. Buyers are able to live anywhere in the world.


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How do I buy something?

All transactions are made through PayPal which accepts multiple credit card payment options. For additional information on PayPal you can visit their FAQ site here.


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What if something goes wrong?

Our sellers are rated by other buyers based on your experience and quality of the product, so their goal is to guarantee a good transaction for future sales.

That being said, if you feel like you're being played, let us know at aftcrap@aftcra.com. We are committed to resolving the situation as quickly (and painlessly) as possible.


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How do I cancel my purchase?

Only a seller has the ability to void a transaction. If you need to cancel your purchase, please reach out to the seller directly.


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I spy, with my eye, aftcrap!

Found something that looks a little shady? Let us know by reporting aftcrap to aftcrap@aftcra.com.


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Wait - I still have a question!

Great! Send any questions that weren't answered here to info@aftcra.com.


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